Frank Mortgage is at the forefront of revolutionizing the homebuying experience. Recognizing the complexities and challenges of traditional mortgage processes, they sought to streamline and simplify mortgage financing for homebuyers. Their vision was to create a digital-first solution that connects homebuyers with a network of lenders effortlessly.
Scope
- Mobile App Design and Development
- Digital Mortgage Strategy
- User Interface Enhancements
- User Experience Features
Industry
- Financial Services
The Challenge
The homebuying journey is often perceived as daunting and frustrating, filled with interactions with bankers, brokers, and other intermediaries. Frank Mortgage identified the need for a more streamlined, efficient, and user-friendly approach to obtaining mortgage financing, particularly for those seeking to manage this process digitally.
The Solution
TheAppLabb partnered with Frank Mortgage to develop a comprehensive mobile and responsive web app. This platform acts as a one-stop digital mortgage experience, enabling users to secure financing directly from their phones. Key features of the solution include:
- Engaging Home Screen: The gateway to the mortgage financing platform, designed to provide an intuitive and engaging user experience from the first interaction.
- Hero Section for Impactful Introduction: A visually striking hero banner was incorporated to create a lasting first impression, emphasizing Frank Mortgage’s brand identity and key messaging.
- “Call an Expert” Feature: This feature offers immediate assistance to users seeking expert guidance, strategically positioned for quick access and fostering user connectivity.
- Step-by-Step User Guidance with Icons: The platform’s workflow and functionality are clarified through a card-based design, featuring user steps and accompanying icons for a visually appealing and straightforward navigation experience.
The Impact We Made
TheAppLabb’s solution for Frank Mortgage significantly transformed the mortgage financing process. The intuitive app and web platform have made it possible for homebuyers to navigate the mortgage landscape with ease, reducing the reliance on traditional intermediaries. The user-friendly design, coupled with instant expert assistance, has enhanced customer satisfaction and streamlined the homebuying experience, positioning Frank Mortgage as a leader in digital mortgage solutions.
